:root {
    --primary: #6366f1;
    --primary-hover: #4f46e5;
    --primary-light: #e0e7ff;
    --secondary: #64748b;
    --success: #22c55e;
    --success-light: #dcfce7;
    --danger: #ef4444;
    --danger-light: #fee2e2;
    --warning: #f59e0b;
    --warning-light: #fef3c7;
    --info: #06b6d4;
    --info-light: #cffafe;
    --dark: #1a1a2e;
    --gray-50: #f8fafc;
    --gray-100: #f1f5f9;
    --gray-200: #e2e8f0;
    --gray-300: #cbd5e1;
    --gray-400: #94a3b8;
    --gray-500: #64748b;
    --gray-600: #475569;
    --gray-700: #334155;
    --gray-800: #1e293b;
    --gray-900: #0f172a;
    --white: #ffffff;
    --minecraft-green: #6366f1;
    --minecraft-dark: #2d2d2d;
    --shadow-sm: 0 1px 2px 0 rgb(0 0 0 / 0.05);
    --shadow: 0 1px 3px 0 rgb(0 0 0 / 0.1), 0 1px 2px -1px rgb(0 0 0 / 0.1);
    --shadow-md: 0 4px 6px -1px rgb(0 0 0 / 0.1), 0 2px 4px -2px rgb(0 0 0 / 0.1);
    --shadow-lg: 0 10px 15px -3px rgb(0 0 0 / 0.1), 0 4px 6px -4px rgb(0 0 0 / 0.1);
    --shadow-xl: 0 20px 25px -5px rgb(0 0 0 / 0.1), 0 8px 10px -6px rgb(0 0 0 / 0.1);
    --radius-sm: 0.375rem;
    --radius: 0.5rem;
    --radius-lg: 0.75rem;
    --radius-xl: 1rem;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

body {
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    background: linear-gradient(135deg, var(--gray-100) 0%, var(--gray-200) 100%);
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    color: var(--gray-700);
    line-height: 1.6;
}

main {
    flex: 1;
    padding-top: 2rem;
    padding-bottom: 3rem;
}

/* ===== NAVBAR ===== */
.navbar {
    background: linear-gradient(135deg, var(--gray-900) 0%, var(--gray-800) 100%) !important;
    box-shadow: var(--shadow-lg);
    padding: 0.75rem 0;
    border-bottom: 1px solid rgba(255,255,255,0.1);
}

.navbar-brand {
    font-weight: 800;
    font-size: 1.5rem;
    letter-spacing: -0.03em;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.navbar-brand i {
    color: var(--primary);
    font-size: 1.75rem;
}

.nav-link {
    font-weight: 500;
    font-size: 0.9rem;
    padding: 0.6rem 1rem !important;
    border-radius: var(--radius);
    transition: all 0.2s ease;
    color: var(--gray-300) !important;
    display: flex;
    align-items: center;
    gap: 0.4rem;
}

.nav-link:hover {
    background-color: rgba(255,255,255,0.1);
    color: var(--white) !important;
    transform: translateY(-1px);
}

.nav-link i {
    font-size: 1.1rem;
}

.navbar-nav {
    gap: 0.25rem;
}

.dropdown-toggle::after {
    margin-left: 0.5rem;
}

/* ===== CARDS ===== */
.card {
    border: none;
    border-radius: var(--radius-xl);
    background: var(--white);
    box-shadow: var(--shadow-md);
    overflow: hidden;
    transition: all 0.3s ease;
}

.card:hover {
    box-shadow: var(--shadow-lg);
}

.card-header {
    background: var(--white);
    border-bottom: 1px solid var(--gray-200);
    font-weight: 600;
    font-size: 1rem;
    padding: 1.25rem 1.5rem;
    color: var(--gray-800);
}

.card-header.bg-primary {
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%) !important;
    color: var(--white);
    border-bottom: none;
}

.card-header h4, .card-header h5 {
    margin: 0;
    font-weight: 600;
}

.card-body {
    padding: 1.5rem;
}

.card-title {
    font-weight: 700;
    color: var(--gray-800);
}

.shadow {
    box-shadow: var(--shadow-md) !important;
}

/* ===== BUTTONS ===== */
.btn {
    font-weight: 600;
    font-size: 0.875rem;
    padding: 0.625rem 1.25rem;
    border-radius: var(--radius);
    border: none;
    transition: all 0.2s ease;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    cursor: pointer;
    text-decoration: none;
}

.btn:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

.btn:active {
    transform: translateY(0);
}

.btn i {
    font-size: 1rem;
}

.btn-primary {
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%);
    color: var(--white);
    box-shadow: 0 4px 14px 0 rgba(99, 102, 241, 0.35);
}

.btn-primary:hover {
    background: linear-gradient(135deg, var(--primary-hover) 0%, #4338ca 100%);
    box-shadow: 0 6px 20px 0 rgba(99, 102, 241, 0.45);
    color: var(--white);
}

.btn-success {
    background: linear-gradient(135deg, var(--success) 0%, #059669 100%);
    color: var(--white);
    box-shadow: 0 4px 14px 0 rgba(16, 185, 129, 0.4);
}

.btn-success:hover {
    background: linear-gradient(135deg, #059669 0%, #047857 100%);
    box-shadow: 0 6px 20px 0 rgba(16, 185, 129, 0.5);
    color: var(--white);
}

.btn-danger {
    background: linear-gradient(135deg, var(--danger) 0%, #dc2626 100%);
    color: var(--white);
    box-shadow: 0 4px 14px 0 rgba(239, 68, 68, 0.4);
}

.btn-danger:hover {
    background: linear-gradient(135deg, #dc2626 0%, #b91c1c 100%);
    box-shadow: 0 6px 20px 0 rgba(239, 68, 68, 0.5);
    color: var(--white);
}

.btn-warning {
    background: linear-gradient(135deg, var(--warning) 0%, #d97706 100%);
    color: var(--white);
    box-shadow: 0 4px 14px 0 rgba(245, 158, 11, 0.4);
}

.btn-warning:hover {
    background: linear-gradient(135deg, #d97706 0%, #b45309 100%);
    box-shadow: 0 6px 20px 0 rgba(245, 158, 11, 0.5);
    color: var(--white);
}

.btn-info {
    background: linear-gradient(135deg, var(--info) 0%, #0891b2 100%);
    color: var(--white);
    box-shadow: 0 4px 14px 0 rgba(6, 182, 212, 0.4);
}

.btn-info:hover {
    background: linear-gradient(135deg, #0891b2 0%, #0e7490 100%);
    box-shadow: 0 6px 20px 0 rgba(6, 182, 212, 0.5);
    color: var(--white);
}

.btn-secondary {
    background: linear-gradient(135deg, var(--gray-500) 0%, var(--gray-600) 100%);
    color: var(--white);
}

.btn-secondary:hover {
    background: linear-gradient(135deg, var(--gray-600) 0%, var(--gray-700) 100%);
    color: var(--white);
}

.btn-outline-primary {
    background: transparent;
    border: 2px solid var(--primary);
    color: var(--primary);
}

.btn-outline-primary:hover,
.btn-outline-primary.active {
    background: var(--primary);
    color: var(--white);
    border-color: var(--primary);
}

.btn-outline-info {
    background: transparent;
    border: 2px solid var(--info);
    color: var(--info);
}

.btn-outline-info:hover {
    background: var(--info);
    color: var(--white);
    border-color: var(--info);
}

.btn-outline-danger {
    background: transparent;
    border: 2px solid var(--danger);
    color: var(--danger);
}

.btn-outline-danger:hover {
    background: var(--danger);
    color: var(--white);
    border-color: var(--danger);
}

.btn-sm {
    padding: 0.4rem 0.75rem;
    font-size: 0.8rem;
    border-radius: var(--radius-sm);
}

.btn-icon {
    width: 32px;
    height: 32px;
    padding: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

/* Исправление btn-group с формами внутри */
.btn-group .d-inline,
.btn-group form.d-inline {
    display: inline-flex !important;
}

.btn-group > .btn,
.btn-group > .d-inline > .btn,
.btn-group > form.d-inline > .btn {
    border-radius: 0;
}

.btn-group > .btn:first-child,
.btn-group > a:first-child .btn {
    border-top-left-radius: var(--radius-sm);
    border-bottom-left-radius: var(--radius-sm);
}

.btn-group > .btn:last-child,
.btn-group > .d-inline:last-child > .btn,
.btn-group > form.d-inline:last-child > .btn {
    border-top-right-radius: var(--radius-sm);
    border-bottom-right-radius: var(--radius-sm);
}

.btn-sm i {
    font-size: 0.875rem;
}

.btn-group {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.btn-group .btn {
    border-radius: var(--radius) !important;
}

/* ===== FORMS ===== */
.form-control, .form-select {
    border-radius: var(--radius);
    border: 2px solid var(--gray-200);
    padding: 0.75rem 1rem;
    font-size: 0.95rem;
    transition: all 0.2s ease;
    background-color: var(--white);
}

.form-control:focus, .form-select:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 4px rgba(99, 102, 241, 0.12);
    outline: none;
}

.form-control::placeholder {
    color: var(--gray-400);
}

.form-label {
    font-weight: 600;
    font-size: 0.875rem;
    color: var(--gray-700);
    margin-bottom: 0.5rem;
}

textarea.form-control {
    min-height: 120px;
    resize: vertical;
}

/* ===== TABLES ===== */
.table {
    margin-bottom: 0;
    border-collapse: separate;
    border-spacing: 0;
}

.table thead th {
    background: var(--gray-50);
    border-bottom: 2px solid var(--gray-200);
    font-weight: 700;
    text-transform: uppercase;
    font-size: 0.75rem;
    letter-spacing: 0.05em;
    color: var(--gray-500);
    padding: 1rem 1.25rem;
    white-space: nowrap;
}

.table tbody td {
    padding: 1rem 1.25rem;
    vertical-align: middle;
    border-bottom: 1px solid var(--gray-100);
}

.table tbody tr {
    transition: all 0.2s ease;
}

.table tbody tr:hover {
    background-color: var(--gray-50);
}

.table tbody tr:last-child td {
    border-bottom: none;
}

.table-responsive {
    border-radius: var(--radius);
    overflow: hidden;
}

/* ===== BADGES ===== */
.badge {
    padding: 0.4em 0.8em;
    font-weight: 600;
    font-size: 0.75rem;
    border-radius: 50px;
    letter-spacing: 0.02em;
    text-transform: uppercase;
}

.bg-primary {
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%) !important;
}

.bg-secondary {
    background: var(--gray-500) !important;
}

.bg-success {
    background: linear-gradient(135deg, var(--success) 0%, #059669 100%) !important;
}

.bg-danger {
    background: linear-gradient(135deg, var(--danger) 0%, #dc2626 100%) !important;
}

.bg-warning {
    background: linear-gradient(135deg, var(--warning) 0%, #d97706 100%) !important;
    color: var(--white) !important;
}

.bg-info {
    background: linear-gradient(135deg, var(--info) 0%, #0891b2 100%) !important;
}

/* ===== ALERTS ===== */
.alert {
    border-radius: var(--radius-lg);
    border: none;
    padding: 1rem 1.5rem;
    font-weight: 500;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.alert-success {
    background: var(--success-light);
    color: #065f46;
    border-left: 4px solid var(--success);
}

.alert-danger {
    background: var(--danger-light);
    color: #991b1b;
    border-left: 4px solid var(--danger);
}

.alert-info {
    background: var(--info-light);
    color: #0e7490;
    border-left: 4px solid var(--info);
}

.alert-warning {
    background: var(--warning-light);
    color: #92400e;
    border-left: 4px solid var(--warning);
}

.alert-dismissible .btn-close {
    padding: 1.25rem;
}

/* ===== TICKET SPECIFIC ===== */
.ticket-message {
    background: linear-gradient(135deg, var(--gray-50) 0%, var(--white) 100%);
    padding: 1.5rem;
    border-radius: var(--radius-lg);
    border-left: 4px solid var(--gray-400);
    box-shadow: var(--shadow-sm);
}

.ticket-message h5 {
    color: var(--gray-800);
    font-weight: 700;
    margin-bottom: 0.75rem;
}

.response-item {
    background: var(--gray-50);
    border-radius: var(--radius-lg);
    padding: 1.25rem;
    transition: all 0.2s ease;
    border: 1px solid var(--gray-200);
}

.response-item:hover {
    background: var(--white);
    box-shadow: var(--shadow);
    border-color: var(--gray-300);
}

.timeline-item {
    padding-left: 1.5rem;
    border-left: 2px solid var(--gray-300);
    position: relative;
    padding-bottom: 0.5rem;
}

.timeline-item::before {
    content: '';
    position: absolute;
    left: -6px;
    top: 4px;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%);
    box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.2);
}

/* ===== MODALS ===== */
.modal-content {
    border-radius: var(--radius-xl);
    border: none;
    box-shadow: var(--shadow-xl);
    overflow: hidden;
}

.modal-header {
    background: var(--gray-50);
    border-bottom: 1px solid var(--gray-200);
    padding: 1.25rem 1.5rem;
}

.modal-title {
    font-weight: 700;
    color: var(--gray-800);
}

.modal-body {
    padding: 1.5rem;
}

.modal-footer {
    background: var(--gray-50);
    border-top: 1px solid var(--gray-200);
    padding: 1rem 1.5rem;
    gap: 0.75rem;
}

/* ===== DROPDOWN ===== */
.dropdown-menu {
    border-radius: var(--radius-lg);
    border: 1px solid var(--gray-200);
    box-shadow: var(--shadow-lg);
    padding: 0.5rem;
    min-width: 180px;
}

.dropdown-item {
    padding: 0.6rem 1rem;
    border-radius: var(--radius);
    font-weight: 500;
    color: var(--gray-700);
    transition: all 0.15s ease;
}

.dropdown-item:hover {
    background: var(--primary-light);
    color: var(--primary);
}

/* ===== FOOTER ===== */
footer {
    background: linear-gradient(135deg, var(--gray-900) 0%, var(--gray-800) 100%);
    margin-top: auto;
    padding: 1.5rem 0;
}

footer p {
    color: var(--gray-400);
    font-size: 0.875rem;
}

/* ===== STATS CARDS ===== */
.card-body.text-center i.fs-1 {
    display: block;
    margin-bottom: 0.75rem;
    font-size: 2.5rem !important;
}

.card-body.text-center h3 {
    font-weight: 800;
    font-size: 2rem;
    color: var(--gray-800);
    margin-bottom: 0.25rem;
}

.card-body.text-center p {
    color: var(--gray-500);
    font-weight: 500;
    font-size: 0.875rem;
}

/* ===== UTILITIES ===== */
.text-muted {
    color: var(--gray-500) !important;
}

.text-primary {
    color: var(--primary) !important;
}

.text-success {
    color: var(--success) !important;
}

.text-danger {
    color: var(--danger) !important;
}

.text-warning {
    color: var(--warning) !important;
}

.text-info {
    color: var(--info) !important;
}

.fs-1 {
    font-size: 2.5rem !important;
}

h2 {
    font-weight: 700;
    color: var(--gray-800);
    margin-bottom: 1.5rem;
}

h2 i {
    color: var(--primary);
    margin-right: 0.5rem;
}

/* ===== RESPONSIVE ===== */
@media (max-width: 992px) {
    .navbar-collapse {
        background: var(--gray-800);
        padding: 1rem;
        border-radius: var(--radius-lg);
        margin-top: 0.5rem;
    }
}

@media (max-width: 768px) {
    main {
        padding-top: 1rem;
        padding-bottom: 2rem;
    }
    
    .card-body {
        padding: 1rem;
    }
    
    .card-header {
        padding: 1rem;
    }
    
    .table thead th,
    .table tbody td {
        padding: 0.5rem 0.75rem;
        font-size: 0.8rem;
    }
    
    .table-responsive {
        margin: 0 -1rem;
        padding: 0 1rem;
    }
    
    .btn {
        padding: 0.5rem 1rem;
        font-size: 0.8rem;
    }
    
    .btn-group:not(.btn-group-sm) {
        flex-wrap: wrap;
        gap: 0.25rem;
    }
    
    .btn-group:not(.btn-group-sm) .btn {
        border-radius: var(--radius) !important;
    }
    
    h2 {
        font-size: 1.5rem;
    }
    
    .d-flex.justify-content-between {
        flex-direction: column;
        gap: 1rem;
    }
    
    .response-item {
        padding: 1rem;
    }
    
    .timeline-item {
        padding-left: 1rem;
    }
    
    .modal-dialog {
        margin: 0.5rem;
    }
    
    .alert {
        padding: 0.75rem 1rem;
        font-size: 0.9rem;
    }
    
    .badge {
        font-size: 0.7rem;
        padding: 0.3em 0.6em;
    }
}

@media (max-width: 576px) {
    .container {
        padding-left: 0.75rem;
        padding-right: 0.75rem;
    }
    
    .card {
        border-radius: var(--radius);
    }
    
    .card-body {
        padding: 0.875rem;
    }
    
    .card-header {
        padding: 0.875rem;
        font-size: 0.9rem;
    }
    
    .card-header h4 {
        font-size: 1rem;
    }
    
    .card-header h5 {
        font-size: 0.9rem;
    }
    
    .navbar-brand {
        font-size: 1.1rem;
    }
    
    .navbar-brand i {
        font-size: 1.25rem;
    }
    
    .nav-link {
        padding: 0.5rem 0.75rem !important;
        font-size: 0.85rem;
    }
    
    h2 {
        font-size: 1.25rem;
    }
    
    h2 i {
        margin-right: 0.25rem;
    }
    
    /* Мобильное карточное отображение таблиц */
    .table thead {
        display: none;
    }
    
    .table tbody tr {
        display: block;
        margin-bottom: 1rem;
        border: 1px solid var(--gray-200);
        border-radius: var(--radius);
        padding: 0.875rem;
        background: var(--white);
        box-shadow: 0 1px 3px rgba(0,0,0,0.05);
    }
    
    .table tbody td {
        display: block;
        padding: 0.25rem 0;
        border-bottom: none;
        font-size: 0.85rem;
        text-align: left !important;
    }
    
    .table tbody td:first-child {
        font-weight: 600;
        color: var(--primary);
        font-size: 0.95rem;
        margin-bottom: 0.5rem;
        padding-bottom: 0.5rem;
        border-bottom: 1px solid var(--gray-100);
    }
    
    .table tbody td:last-child {
        margin-top: 0.75rem;
        padding-top: 0.75rem;
        border-top: 1px solid var(--gray-100);
    }
    
    .table tbody td .badge {
        margin-right: 0.25rem;
        margin-bottom: 0.25rem;
    }
    
    .table tbody td .btn {
        width: 100%;
    }
    
    .table tbody td .d-flex {
        justify-content: center;
    }
    
    .table-hover tbody tr:hover {
        background-color: var(--white);
    }
    
    .btn {
        padding: 0.4rem 0.75rem;
        font-size: 0.75rem;
    }
    
    .btn-sm {
        padding: 0.3rem 0.5rem;
        font-size: 0.7rem;
    }
    
    .btn i {
        font-size: 0.85rem;
    }
    
    .form-control, .form-select {
        padding: 0.6rem 0.875rem;
        font-size: 0.9rem;
    }
    
    .form-label {
        font-size: 0.8rem;
    }
    
    textarea.form-control {
        min-height: 100px;
    }
    
    .alert {
        padding: 0.625rem 0.875rem;
        font-size: 0.85rem;
        gap: 0.5rem;
    }
    
    .badge {
        font-size: 0.65rem;
        padding: 0.25em 0.5em;
    }
    
    .response-item {
        padding: 0.875rem;
    }
    
    .ticket-message {
        padding: 1rem;
    }
    
    footer {
        padding: 1rem 0;
    }
    
    footer p {
        font-size: 0.75rem;
    }
    
    .modal-header {
        padding: 1rem;
    }
    
    .modal-body {
        padding: 1rem;
    }
    
    .modal-footer {
        padding: 0.75rem 1rem;
    }
    
    .modal-title {
        font-size: 1rem;
    }
    
    .dropdown-menu {
        min-width: 150px;
    }
    
    .dropdown-item {
        padding: 0.5rem 0.75rem;
        font-size: 0.85rem;
    }
    
    .fs-1 {
        font-size: 2rem !important;
    }
    
    .card-body.text-center h3 {
        font-size: 1.5rem;
    }
    
    .card-body.text-center p {
        font-size: 0.75rem;
    }
    
    .row > [class*="col-md-"] {
        margin-bottom: 1rem;
    }
    
    .row > [class*="col-md-"]:last-child {
        margin-bottom: 0;
    }
    
    /* Фильтры - горизонтальный скролл */
    .btn-group:not(.btn-group-sm) {
        display: flex;
        flex-wrap: nowrap;
        overflow-x: auto;
        -webkit-overflow-scrolling: touch;
        padding-bottom: 0.5rem;
        margin-bottom: -0.5rem;
    }
    
    .btn-group:not(.btn-group-sm) .btn {
        flex-shrink: 0;
        white-space: nowrap;
    }
    
    /* Статистика в админке */
    .col-md-3 {
        flex: 0 0 50%;
        max-width: 50%;
    }
    
    /* Карточки управления */
    .col-md-4.mb-3 {
        flex: 0 0 100%;
        max-width: 100%;
    }
    
    /* Двухколоночная раскладка */
    .col-md-8, .col-md-4 {
        flex: 0 0 100%;
        max-width: 100%;
    }
    
    /* Заголовок страницы */
    .d-flex.flex-column.flex-md-row {
        gap: 1rem !important;
    }
    
    .d-flex.flex-column.flex-md-row .btn {
        width: 100%;
    }
    
    /* Пустое состояние */
    .card-body.text-center.py-5 {
        padding: 2rem 1rem !important;
    }
    
    .card-body.text-center.py-5 i {
        font-size: 3rem !important;
    }
    
    .card-body.text-center.py-5 h4 {
        font-size: 1.1rem;
    }
    
    /* Форма ответа */
    .response-item .d-flex.justify-content-between {
        flex-direction: column;
        gap: 0.25rem;
    }
    
    /* История изменений */
    .timeline-item p {
        font-size: 0.85rem;
    }
    
    /* Кастомные поля в тикете */
    .col-md-6.mb-3 {
        flex: 0 0 100%;
        max-width: 100%;
    }
    
    /* Селект категорий */
    .form-select {
        font-size: 0.9rem;
    }
    
    /* Кнопки действий в карточках */
    .d-flex.gap-1 {
        width: 100%;
    }
    
    .d-flex.gap-1 .btn-icon {
        flex: 1;
    }
    
    /* Панель управления тикетом */
    .card.shadow.mb-3 .card-body .btn.w-100 {
        padding: 0.75rem;
    }
}

@media (max-width: 480px) {
    .navbar-brand span {
        display: none;
    }
    
    .card-header.bg-primary h4 {
        font-size: 0.85rem;
        line-height: 1.3;
    }
    
    .card-header.bg-primary h4 i {
        display: none;
    }
    
    /* Статистика - 2 в ряд */
    .col-md-3 {
        padding-left: 0.375rem;
        padding-right: 0.375rem;
    }
    
    .col-md-3 .card-body {
        padding: 0.75rem;
    }
    
    .col-md-3 .card-body h3 {
        font-size: 1.25rem;
        margin-top: 0.5rem !important;
    }
    
    .col-md-3 .card-body .fs-1 {
        font-size: 1.5rem !important;
    }
    
    .col-md-3 .card-body p {
        font-size: 0.7rem;
    }
    
    /* Кнопки фильтров - только иконки */
    .btn-group .btn .d-none.d-md-inline {
        display: none !important;
    }
    
    /* Уменьшаем отступы */
    main {
        padding-top: 1rem;
        padding-bottom: 1.5rem;
    }
    
    .mb-4 {
        margin-bottom: 1rem !important;
    }
    
    .mb-3 {
        margin-bottom: 0.75rem !important;
    }
    
    /* Текст описания */
    .text-muted.mb-0 {
        font-size: 0.8rem;
    }
}

/* ===== TOUCH DEVICE OPTIMIZATIONS ===== */
@media (hover: none) and (pointer: coarse) {
    .btn {
        min-height: 44px;
        min-width: 44px;
    }
    
    .btn-sm {
        min-height: 36px;
        min-width: 36px;
    }
    
    .nav-link {
        min-height: 44px;
    }
    
    .form-control, .form-select {
        min-height: 44px;
    }
    
    .dropdown-item {
        min-height: 44px;
        display: flex;
        align-items: center;
    }
    
    .card:hover {
        transform: none;
    }
    
    .btn:hover {
        transform: none;
    }
}

/* Блок правил в форме создания тикета */
#rulesCollapse {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease-out;
}

#rulesCollapse.show {
    max-height: 500px;
}

#rulesChevron {
    transition: transform 0.3s ease;
}

#rulesContainer .card-header:hover {
    opacity: 0.9;
}

/* ===== ANIMATIONS ===== */
@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.card {
    animation: fadeIn 0.3s ease-out;
}

.alert {
    animation: fadeIn 0.3s ease-out;
}

/* ===== SCROLLBAR ===== */
::-webkit-scrollbar {
    width: 8px;
    height: 8px;
}

::-webkit-scrollbar-track {
    background: var(--gray-100);
}

::-webkit-scrollbar-thumb {
    background: var(--gray-400);
    border-radius: 4px;
}

::-webkit-scrollbar-thumb:hover {
    background: var(--gray-500);
}

/* ===== HCAPTCHA ===== */
.h-captcha {
    display: flex;
    justify-content: center;
}